Assistant Housekeeping Manager

About the role

We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.

Key responsibilities

• Assist in managing daily housekeeping operations, ensuring all areas meet exacting standards of cleanliness and presentation.
• Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules.
• Supervise, train, and motivate housekeeping staff to deliver exceptional service.
• Conduct regular inspections of guest rooms, public areas, and back‑of‑house spaces to maintain quality standards.
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost‑effectiveness.
• Coordinate with other departments to address guest requests and resolve issues promptly.
• Assist in creating staff schedules and managing payroll for the housekeeping department.
• Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies.
• Participate in continuous improvement initiatives to enhance guest experience and operational efficiency.
• Handle guest complaints and feedback professionally, taking appropriate action to resolve issues.

Required profile

• Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting.
• Bachelor’s degree in Hospitality Management or related field preferred.
• Strong organizational and leadership skills with attention to detail.
• Excellent communication abilities, both verbal and written.
• Proficiency in hotel management software and Microsoft Office suite.
• In‑depth knowledge of cleaning techniques, products, and equipment.
• Understanding of hotel operations and industry standards.
• Familiarity with health and safety regulations in the hospitality sector.
• Ability to work flexible hours, including weekends and holidays.
• Physical stamina to perform duties throughout the day.
• Fluency in English; knowledge of Arabic or other languages is a plus.
• Customer‑focused mindset with a commitment to delivering exceptional service.
• Ability to thrive in a fast‑paced, dynamic environment.
• Strong problem‑solving skills and ability to make decisions under pressure.

Required skills

• Hotel management software
• Microsoft Office