Assistant Relationship Manager – Mortgage (Injaz)

About the role

The Assistant Relationship Manager – Mortgage (Injaz) will support the Retail Banking Group in acquiring high‑net‑worth mortgage customers and driving business growth across residential and commercial segments.

Key responsibilities

• Acquire and nurture high‑net‑worth mortgage clients, consistently exceeding monthly KPI and sales targets.
• Lead mortgage business‑development initiatives with real‑estate partners, approved brokers, and development projects.
• Ensure strict compliance with KYC/AML policies and maintain accurate sales records in daily reports and the CRM system.
• Participate in team activities, training sessions, compliance and fraud trainings, and performance celebrations.
• Monitor market intelligence, competitor activity and internal needs to inform strategy.
• Maintain up‑to‑date product knowledge through regular trainings and workshops.
• Adhere to bank control requirements to ensure quality and sustainable growth.

Required profile

• Minimum of 1 month experience in mortgage sales, banking or related financial services.
• Accredited to sell mortgage and Islamic financing solutions.
• Strong orientation towards meeting and surpassing sales targets.
• Ability to work collaboratively in a fast‑paced team environment.

Required skills

• Market Intelligence
• KYC (Know Your Customer)
• CRM usage and management
• AML (Anti‑Money Laundering) compliance