Associate Unit Administrator – Nursing Administration

About the role

The Associate Unit Administrator will support the nursing administration at Aster Medical Centre, Qusais, ensuring smooth communication, coordination and quality assurance across the department.

Key responsibilities

• Maintain an up‑to‑date employee list and track leave details for the nursing team.
• Collect, sign and file employee appointment orders from HR.
• Create employee ID and email accounts for newly joined nurses.
• Track BLS training attendance and coordinate nurses' meetings with the Chief Nursing Officer.
• Arrange manpower for medical camps in coordination with AGM Nursing.
• Maintain the inventory of the Nursing Office.
• Support departmental activities, evaluate staff, and help create and maintain policies.
• Participate in quality initiatives, collect quality indicator statistics and adhere to safety norms.
• Ensure proper handling and organization of medical histories, billing, insurance and legal documents.
• Collaborate with internal stakeholders (CNO, HR, Security, Ambulance) and external partners (educational institutions, healthcare organisations).

Required profile

• Customer Care Professional Certification or Customer Care Supervisor Certification.
• 0–2 years of experience in a similar role, preferably in a tertiary hospital.