Audio Visual (AV) Manager

About the role

The Audio Visual Manager is responsible for overseeing all technical aspects of audio, visual, and multimedia services across the resort. This includes managing AV operations for meetings, conferences, weddings, entertainment, and lifestyle events in line with brand standards.

Key responsibilities

• Manage the setup, operation, and breakdown of audio, video, lighting, and stage equipment for all events and entertainment programs.
• Partner with Events, Entertainment, and Recreation teams to deliver innovative, high‑quality guest experiences.
• Provide technical support to clients, event planners, and internal stakeholders before and during events.
• Oversee maintenance, inventory, and storage of AV equipment, implementing preventive maintenance schedules.
• Lead, train, and schedule a team of AV technicians, fostering a collaborative, guest‑focused culture.
• Ensure compliance with safety regulations, monitoring safe use of lighting, sound, and stage rigging.
• Manage AV department budgets, forecasting, procurement, and cost control, and negotiate with external vendors.

Required profile

• Degree or diploma in Audio Visual Technology, Event Production, or a related field.
• 3–5 years of AV management experience in luxury hotels, resorts, or large‑scale event venues.
• Strong technical expertise in audio systems, video projection, lighting design, staging, and multimedia production.
• Excellent leadership, organizational, and project‑management abilities.
• Fluency in English; additional languages are a plus.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Required skills

• Audio systems
• Video projection
• Lighting design
• Staging
• Multimedia production
• AV equipment maintenance

What we offer

• Competitive compensation package
• Development and career growth opportunities
• International, innovative, and fast‑growing work environment
• Creative and rewarding team culture