Bellman

About the role

We are looking for a friendly and proactive Bellman to join our team at Rixos Premium Dubai JBR. You will be the first point of contact for guests, ensuring a warm welcome and smooth handling of luggage and transportation needs.

Key responsibilities

• Greet and welcome guests at the main entrance, using their names when possible.
• Liaise with the front desk for arrivals and departures and manage driveway operations, including opening and closing vehicle doors.
• Collect and deliver guest luggage and equipment efficiently.
• Provide information and assistance to guests, maintain cleanliness of the entrance and baggage area, and assist the concierge with taxi bookings.
• Alert security or the duty manager of any suspicious persons or items in the lobby.
• Maintain comprehensive knowledge of all hotel products and services.

Required profile

• Secondary or high school education.
• Good reading and oral proficiency in English; additional languages are a plus.
• No prior experience required – training will be provided.
• Strong communication and customer service skills.
• Ability to work effectively within a team.

What we offer

• Competitive salary.
• Duty meals (breakfast, lunch, dinner, midnight snack) and coffee breaks.
• Vacation tickets and other hotel‑provided benefits.
• Medical insurance.