Business Development Manager (SMB)

About the role

Servme is seeking a high‑performing Business Development Manager to own the full SMB sales cycle, from the first conversation to a signed contract. This individual contributor role focuses on pipeline conversion and revenue delivery for a fast‑growing hospitality‑tech platform.

Key responsibilities

• Own and execute the complete SMB sales process, from qualified lead to closed‑won.
• Conduct discovery calls and product demos with owners, founders and operators.
• Manage inbound leads and generate outbound outreach to build a robust pipeline.
• Consistently achieve monthly and quarterly revenue targets.
• Maintain accurate pipeline tracking, forecasting and CRM hygiene.
• Collaborate with SDR, Marketing and Customer Success teams for smooth hand‑over.
• Provide market and customer feedback to Product and Marketing teams.

Required profile

• 4–5 years of experience in SMB, B2B or SaaS sales.
• Proven track record of closing deals and meeting revenue targets.
• Experience selling to SMB decision‑makers such as owners, founders or general managers.
• Strong presentation, negotiation and objection‑handling abilities.
• Ability to manage multiple deals and priorities simultaneously.
• Highly driven, results‑oriented mindset with excellent communication skills.
• Experience in SaaS or hospitality technology is a strong plus.

Required skills

• HubSpot
• Salesforce
• CRM systems