Call Center Agent – Automotive Outbound Sales

About the role

We are seeking a motivated Call Center Agent to join our Automotive division. You will handle outbound calls, engage leads, and promote vehicle services in a fast‑paced environment.

Key responsibilities

• Make outbound calls to potential customers from internal lead databases.
• Present automotive services, offers, and vehicle options professionally.
• Identify client needs and propose suitable vehicle or service solutions.
• Book test drives, service appointments, or showroom visits.
• Log conversations, outcomes, and preferences accurately in the CRM.
• Meet daily and monthly KPIs for calls, conversions, and bookings.
• Record all activities in the CRM and provide feedback on scripts.
• Coordinate with sales and service teams for quality lead handling.
• Attend regular product and sales training sessions.
• Stay updated on vehicle arrivals, promotions, and service packages.

Required profile

• Experience in outbound calling, telesales, or similar roles (automotive preferred).
• Strong verbal communication and objection‑handling abilities.
• Fluency in English; Arabic is a plus.
• Familiarity with CRM tools and documentation processes.
• Positive, target‑oriented attitude and ability to work under pressure.

Required skills

• CRM tools

What we offer

• Base salary of AED 3,500 per month plus performance incentives.
• Visa sponsorship, medical insurance, and continuous training.
• Full‑time, on‑site role in a high‑energy, results‑driven team.