Cluster Sales Manager - Leisure

About the role

JA Resorts & Hotels is looking for a Cluster Sales Manager - Leisure to grow leisure revenue, room nights and market share across JA Ocean View Hotel and JA Hatta Fort Hotel. You will manage assigned international source markets and key leisure accounts, develop new business, strengthen partnerships and deliver sustainable commercial growth.

Key responsibilities

• Develop and execute annual sales plans for assigned source markets, identifying growth opportunities, priority partners and booking patterns.
• Drive leisure revenue through tour operators, wholesalers, retail travel agents, travel consortia and other leisure distribution partners.
• Negotiate static and dynamic agreements, allocations, release periods and tactical offers within approved commercial parameters.
• Work with Revenue Management on pricing, inventory availability and need periods, and cross-sell opportunities across the cluster.
• Conduct sales calls, webinars, partner presentations, training, site inspections and familiarisation trips, and represent the group at trade fairs, roadshows and sales missions.
• Collaborate with Marketing on partner campaigns, promotions, product visibility and website content.
• Monitor account production, room nights, revenue, ADR, cancellations and booking pace, and report market intelligence and competitor updates.
• Maintain accurate CRM records, account plans, activity reports and sales forecasts, and refer group and event opportunities to the appropriate sales colleagues.

Required profile

• Minimum 5+ years of hotel leisure sales experience with a proven record of growing accounts and market production.
• Experience with international source markets and leisure distribution channels.
• Strong understanding of static and dynamic contracting, allotments, booking windows, tactical promotions and leisure sales strategies.
• Established relationships with tour operators, wholesalers, travel agencies and key travel trade partners.
• Fluent business English; additional languages relevant to key source markets are advantageous.
• Hospitality, tourism, sales or business qualification preferred, with equivalent practical experience considered.
• UAE driving licence preferred.

Required skills

• CRM systems, sales reporting tools, spreadsheets and hotel commercial systems.
• Negotiation, presentation, networking and relationship management.
• Commercial awareness of rate strategy, distribution costs and profitability.