Cluster Senior Sales Manager - Corporate

About the role

Novotel, ibis World Trade Centre and ibis One Central Dubai are looking for a Cluster Senior Sales Manager to drive performance and revenue growth across the Corporate and Airline segments for the shared services. The role covers developing new business, strengthening existing partnerships and keeping the hotels the preferred choice for business travelers and airline crew, while leading the segment's commercial strategy and managing key global and local accounts.

Key responsibilities

• Develop and implement a structured business plan for the Corporate and Airline segments in line with the cluster's annual budget and commercial objectives.
• Build, maintain and grow relationships with key corporate clients, travel management companies (TMCs) and airline partners.
• Identify and secure new business through sales calls, site inspections, networking events and trade missions.
• Manage RFIs, RFPs, tenders and contracting processes, ensuring timely submissions and strong conversion.
• Lead negotiations with airlines, crew handlers and procurement teams for long-term, high-yield partnerships.
• Analyse market trends, competitor performance and client feedback to improve strategy and execution.
• Maintain accurate account data, production reports and activities in ANAIS and CRM systems.
• Represent the cluster at trade fairs, roadshows and industry events, and collaborate with Global Sales Offices, regional teams and colleagues to increase account penetration.
• Work with Revenue, Distribution and Operations on pricing, room allocation and service delivery, and prepare monthly performance reviews and business action plans.

Required profile

• Minimum 5-7 years' experience in hotel sales, with a strong background in Corporate and/or Airline segments.
• Proven ability to achieve and exceed revenue targets through strategic selling and relationship management.
• Excellent communication and interpersonal skills with multicultural awareness.
• Prior experience within Accor or other international hotel brands in the UAE or GCC is a plus.

Required skills

• Proficiency in Microsoft Office and CRM systems (ANAIS/Salesforce).
• Solid analytical and reporting skills.
• Strong negotiation, presentation and networking skills.