Commercial Collections Accountant

About the role

The Commercial Collections Accountant is responsible for managing overdue customer accounts, ensuring timely payment, and maintaining compliance with the company’s credit policies. This role involves direct interaction with clients to negotiate settlements and coordinate with internal teams to resolve payment issues.

Key responsibilities

• Follow up with assigned customers to discuss outstanding debts, arrange meetings, and negotiate repayment plans.
• Monitor adherence to agreed credit limits and payment terms, and take immediate action on defaults.
• Prepare weekly, monthly, and quarterly reports on delinquent accounts and collection performance.
• Process daily bank statements, identify unidentified payments, and allocate them correctly to customer accounts.
• Handle cheque collections, issue temporary receipts, manage returned cheques, and coordinate with the cash office for proper posting.
• Collaborate regularly with sales managers to obtain updated customer information and ensure credit agreements are up‑to‑date.

Required profile

• Experience in accounts receivable, debt recovery, or collections within a commercial environment.
• Strong understanding of credit policies, payment terms, and financial documentation.
• Ability to communicate clearly with customers and internal stakeholders.
• Attention to detail for accurate allocation of payments and reporting.

Required skills