Continuous Improvement Specialist – ACES TREX (UAE National)

Amazon Thunder

New

Junior 🇬🇧 English

Lean methodologies Excel

Job description

About the role

The ACES (Amazon Customer Excellence Systems) Specialist drives process standardisation across Amazon Logistics delivery stations in the UAE. You will support station managers on‑ground, develop practical solutions and help improve quality‑related KPIs.

Key responsibilities

Provide on‑site support and first‑hand contact for station management on process improvements and benchmarking.
Lead change initiatives and share best practices to standardise the network.
Monitor logistics and delivery performance using station and on‑road indicators.
Develop and execute action plans to reach benchmark performance rates.
Influence order execution success and enhance customer satisfaction.

Required profile

Fluent in spoken, written and read English.
UAE national (as specified in the posting).
Knowledge of Lean methodologies.
Experience driving projects to improve operations and support processes.
Strong problem‑solving skills and ability to deliver results.

Required skills

Lean methodologies
Microsoft Office Suite
Excel

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Published 16 hours ago

Expires 1 month from now

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