Customer Happiness Officer
TASC Outsourcing · Abu Dhabi
Job description
About the role
The Customer Happiness Officer will act as the primary point of contact for clients, ensuring their needs are understood and met while driving sales conversion and retention.
Key responsibilities
- Engage with customers to understand their requirements and recommend suitable products or services.
- Promote offerings, support sales conversion and achieve individual and team targets.
- Handle queries and concerns professionally, coordinating with internal teams to resolve issues.
- Maintain accurate records of interactions and sales activity.
- Track performance indicators such as conversion rates, customer satisfaction and response times.
Required profile
- Previous experience in sales, retail, customer service or business development.
- Strong communication and interpersonal skills with a customer‑focused, target‑oriented mindset.
- Good negotiation and persuasion abilities.
- Ability to thrive in a fast‑paced environment and be immediately available.
- Basic knowledge of CRM tools and Microsoft Office.
Required skills
- CRM
- Microsoft Office
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Published 2 hours ago
Expires 1 month from now
14 views · 0 interested
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TASC Outsourcing
Abu Dhabi