Customer Relationship Officer – Future Openings
Emirates NBD PJSC · Dubai
Job description
About the role
As a Customer Relationship Officer at Emirates NBD, you will deliver excellent service to Priority Banking customers, aiming to boost their profitability and loyalty.
Key responsibilities
- Provide consistent, high-quality service to Priority Banking clients and ensure their expectations are met.
- Validate and track TT, FD and account-maintenance requests, and oversee account opening and credit‑card applications.
- Liaise with compliance and other departments to follow up on documentation and resolve issues.
- Action and review CRM cases assigned to Priority Banking centres and set sales account targets.
Required profile
- University degree in Business or Finance.
- 1–2 years of experience in a processing, back‑office or customer‑service function within a bank.
Required skills
- Finacle.
- Fin One.
- Microsoft Excel.
- Microsoft Office.
What we offer
- Professional development and career-acceleration opportunities.
- Competitive rewards, benefits and a flexible work policy allowing remote work.
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Published 11 hours ago
Expires 1 month from now
13 views · 0 interested
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Emirates NBD PJSC
Dubai
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