Customer Service Executive
Parker Connect · Sharjah
Job description
About the role
We are seeking a Customer Service Executive to join our client’s team in Sharjah. The role combines front‑line customer interaction with logistics coordination and financial awareness, ideal for candidates with a FMCG background.
Key responsibilities
- Handle customer inquiries and provide timely, professional support.
- Manage shipment documentation and coordinate logistics activities independently.
- Utilise ERP software, preferably JD Edwards, to process orders and track inventory.
- Prepare and maintain reports using Excel, Word and PowerPoint.
- Collaborate with finance and sales teams to ensure accurate billing and order fulfillment.
Required profile
- Proven experience in customer service and logistics within FMCG companies.
- Background in finance or exposure to financial processes.
- Strong command of written and spoken English, with excellent presentation abilities.
Required skills
- JD Edwards (ERP) proficiency.
- Advanced Excel, Word and PowerPoint skills.
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Published 1 month ago
Expires 4 days from now
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Parker Connect
Sharjah