Customer Support Specialist – Self‑Storage & Logistics
Burjline Builders · Dubai
Job description
About the role
PrimeBox, a fast‑growing self‑storage and logistics company in Dubai, is looking for a hands‑on Customer Support Specialist. The role involves managing incoming inquiries, converting leads into customers, and supporting clients throughout the full service and payment process.
Key responsibilities
- Manage incoming customer inquiries via WhatsApp and phone.
- Consult customers on storage solutions, pricing, and available options.
- Process bookings, maintain customer information, and update CRM records.
- Coordinate pickups, transportation, and warehouse arrangements.
- Support customers throughout the storage process.
- Follow up on customer payments and outstanding balances.
Required profile
- 2+ years of experience in customer support, sales, or a similar customer‑facing role.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Customer‑oriented and proactive approach.
- Experience with CRM systems.
- Excellent English communication skills.
- UAE experience is a plus.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 10 hours ago
Expires 1 month from now
7 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Burjline Builders
Dubai