Customs Clearance Agent

About the role

The Customs Clearance Agent ensures the smooth and efficient clearance of air cargo shipments through customs, complying with all relevant regulations and procedures. You will coordinate with customs authorities, freight forwarders, and internal teams to guarantee timely deliveries while maintaining regulatory compliance.

Key responsibilities

• Prepare and submit customs declarations and required documents for air shipments.
• Ensure compliance with customs regulations, classifications, and duty structures.
• Monitor shipment status and proactively address customs‑related issues.
• Coordinate with customs officials to resolve queries or discrepancies.
• Maintain accurate records of all customs transactions for audits.
• Liaise with airlines, freight forwarders, and warehouse teams to secure timely cargo release.
• Communicate shipment updates to clients and internal stakeholders.
• Assist in obtaining special permits or exemptions when necessary.
• Identify potential clearance delays and implement solutions.
• Generate reports on clearance performance, duty costs, and compliance risks.

Required profile

• Experience in customs clearance for air cargo shipments.
• Strong knowledge of UAE customs regulations and international trade procedures.
• Ability to work closely with customs brokers, government agencies, and internal teams.
• Attention to detail and strong organizational skills.

Required skills

• Customs declaration preparation
• Regulatory compliance management
• Import/export documentation handling
• Record‑keeping for audits

What we offer

• Opportunity to work with a leading logistics provider in the UAE.
• Exposure to international freight forwarding and project cargo operations.
• Professional development within a global supply‑chain organization.