Delivery Aggregator Sales Manager

About the role

Joud Coffee is seeking an experienced Aggregator Sales Manager to own and grow its third‑party delivery business across platforms such as Talabat, Deliveroo, Careem, Keeta and noon Food. The role is commercially focused, aiming to increase visibility, conversion, average order value and overall platform performance.

Key responsibilities

• Own sales performance on all aggregator platforms and set platform‑specific sales, order and AOV targets.
• Analyse performance data, identify growth or decline drivers and implement corrective actions.
• Manage aggregator marketing including CPC campaigns, sponsored listings, banners, discounts, bundles and other promotional mechanics.
• Monitor advertising spend, campaign ROAS and customer acquisition metrics.
• Improve Joud’s visibility and ranking in aggregator search, category and recommendation sections.
• Optimize menu presentation, pricing, photography, descriptions and upselling opportunities.
• Track ratings, reviews, refunds and work with Operations to resolve recurring issues.
• Monitor operational KPIs such as availability, rejected orders, preparation time, cancellations and out‑of‑stock items.
• Maintain relationships with aggregator account managers and negotiate support, visibility and commercial terms.
• Produce regular performance reports covering sales, marketing, conversion, customer behaviour and channel profitability.

Required profile

• Proven experience managing restaurant aggregator channels (Talabat, Deliveroo, Careem, Keeta, noon Food).
• Strong understanding of aggregator sales dashboards, CPC and sponsored advertising, promotions, platform campaigns and menu merchandising.
• Ability to analyse data, identify trends and develop actionable plans.
• Excellent communication and negotiation skills with external partners.

Required skills