Documentation Specialist

About the role

The Documentation Specialist will join HBSS UAE’s operations team to ensure all company formation, licensing, visa and PRO documentation is accurate, complete and compliant with UAE regulations. This full‑time, on‑site position supports both business and individual clients throughout the documentation lifecycle.

Key responsibilities

• Collect and verify client information required for company formation, licensing and visa applications.
• Draft, review and update forms, checklists, procedural guides and other documentation to meet legal and internal quality standards.
• Maintain version control, organize and archive records in the document management system.
• Collaborate with operations, PRO and client‑service teams to track document status, resolve discrepancies and ensure timely submission to government authorities.
• Identify gaps or inconsistencies in documentation and contribute to continuous improvement of templates and processes.

Required profile

• Strong foundation in documentation and technical writing, with a focus on accuracy and user‑friendliness.
• Excellent written and verbal English; additional Arabic proficiency is a plus.
• High attention to detail, strong organizational skills and ability to manage multiple cases and deadlines.
• Diploma or bachelor’s degree in Business Administration, Law, Communications or a related field, or equivalent experience.
• Fresh graduates are welcome to apply as trainees.

Required skills

• Proficiency with MS Office.
• Proficiency with Google Workspace.
• Basic experience with document management systems.