Duty Manager
Luxury Collection · Dubai
Job description
About the role
The Duty Manager at Luxury Collection in Dubai oversees front‑desk operations, ensures accurate guest billing, and supports the team in delivering high‑quality hospitality service.
Key responsibilities
- Process all guest check‑ins, verify identity, manage payment methods, assign rooms and issue keys.
- Maintain accurate guest accounts, enter Marriott Rewards information and ensure correct rates.
- Compile and review daily reports, cashier and closing reports, and manage bank drops.
- Handle guest requests, coordinate with appropriate staff, and follow up to ensure satisfaction.
- Supervise, train, evaluate and coach staff, promoting a fair‑treatment and open‑door policy.
- Ensure compliance with accounting procedures, loss‑prevention reporting and safety standards.
Required profile
- High school diploma or GED equivalent.
- At least 1 year of related hospitality work experience.
- At least 1 year of supervisory experience.
Required skills
- POS systems
- Computer operation
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Published 11 hours ago
Expires 1 month from now
1 views · 0 interested
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Luxury Collection
Dubai