Ecommerce Manager
Vellato Industry Management · Sharjah
Job description
About the role
We are a garments factory based in Sharjah, UAE, seeking an experienced Ecommerce Manager to lead our online sales operations. The role involves overseeing the entire e‑commerce workflow, from site updates to customer interaction, to drive revenue growth.
Key responsibilities
- Oversee website updates, product indexing, order processing, courier coordination and payment receipt.
- Handle customer inquiries via WhatsApp, social media direct messages, and order‑related queries.
- Collaborate with Social Media & Content Creator and Web Developer to maximise sales.
- Recruit, test, hire and manage outsourced Customer Support Agents and Performance Marketers.
- Coordinate with showroom staff to serve visiting customers.
Required profile
- Minimum 5 years of experience in e‑commerce business.
- Bilingual fluency in Arabic and English.
- Background in Computer Science.
Required skills
- Proficiency with Shopify platform.
- Strong knowledge of Social Media platforms (e.g., Instagram, Facebook).
- Experience using WhatsApp for business communications.
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Published 10 hours ago
Expires 1 month from now
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Vellato Industry Management
Sharjah
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