Employee Experience Director

About the role

Bybit, a global cryptocurrency exchange and digital financial platform, is creating a new Employee Experience & Innovation role. It builds the end-to-end employee experience: offices, how employees hear from leadership, how they come together, and how engaged and connected they feel. The role covers employee engagement, internal events, internal communications, innovation, leadership, and global workplace operations.

Key responsibilities

• Employee engagement: design and run listening strategies (surveys, pulse checks, lifecycle surveys, exit insights), turn results into action plans, shape the onboarding-to-exit journey, and lead recognition, culture, community and wellbeing programs.
• Internal events: own the calendar (all-hands, town halls, offsites, celebrations), deliver events across locations and formats, ensure inclusivity, and manage vendors, budgets and logistics.
• Internal communications: build the strategy and editorial calendar, manage channels (intranet, newsletter, email, Slack/Lark, screens, leadership updates), own intranet content governance, set content standards, partner with the CEO, executives and the CPO, and coordinate with Corporate Communications, Legal and Compliance.
• Innovation: bring AI-enabled self-service, chat assistants and automation to the employee experience, run pilots, and work with HR Technology and IT to keep the People tech stack simple.
• Leadership: build and lead a team across the four areas, own the budget and vendor relationships, and serve on the People Leadership Team.
• Workplace operations: lead the global team managing offices in Dubai, Abu Dhabi, Malaysia and others, own office strategy and space planning, set facilities, health and safety and amenity standards, and manage vendors and budgets.

Required profile

• 12+ years in People, employee experience, workplace or internal communications, with 5+ years leading teams.
• Proven ownership of at least two of: multi-country workplace operations, employee engagement, internal communications or large-scale internal events.
• Experience managing an intranet or similar platform, including content governance.
• Experience in a high-growth, global company with employees in multiple countries.
• Strong analytical skills, excellent writing and editorial judgment, and a track record managing budgets and vendors.
• Fluent English; Arabic or Mandarin is a plus.

Preferred

• Fintech, crypto or regulated industry experience.
• Experience in the Gulf region and across Asia and Europe.
• Hands-on use of AI and automation, and familiarity with HRIS, engagement and communications platforms (e.g. Workday, Culture Amp, Lark, Slack).

What we offer

• Study Growth Fund supporting professional development.
• Regular team-building activities, workshops and events.
• A diverse, international team and internal mobility opportunities.