ERP Administrator - Construction (Xpedeon Preferred)

About the role

Meraki Developers is looking for an ERP Administrator for its construction business in Dubai. The role oversees the day-to-day administration, support and optimisation of the company's ERP system, keeping it aligned with business needs, maintaining data integrity and improving efficiency across construction projects. Hands-on experience in the construction industry and knowledge of project tracking, job costing and resource allocation are expected.

Key responsibilities

• System management: apply updates, patches and security configurations; manage user access, roles and permissions; monitor performance and troubleshoot hardware, software or access issues.
• Support and training: give first and second-line support to end-users, create training sessions and documentation, and act as the main point of contact for system matters.
• Configuration and process improvement: work with project management, finance and procurement to turn business needs into ERP solutions, customise modules from project bidding to accounting, and support new module implementations.
• Data integrity and reporting: run regular reports and audits, maintain dashboards and reports on project status, finances and resource usage, and keep project, material, equipment and workforce data accurate.
• Vendor management: act as the main contact for the ERP software vendor, handling support tickets and tracking system changes and upgrades.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent practical experience.
• Proven ERP Administrator experience of at least 2-5 years in a construction environment.
• Strong understanding of construction processes such as project management, estimation, accounting and supply chain logistics.
• Excellent problem-solving, analytical and troubleshooting skills, and strong verbal and written communication.
• Project management skills and ability to manage timelines and resources.

Required skills

• In-depth knowledge of construction-centric ERPs such as Xpedeon.
• Proficiency in SQL or other database management tools.
• Finance knowledge preferred.
• Preferred: ERP or project management certifications (e.g. PMP), ERP integration and data migration experience, and familiarity with Power BI or Tableau.