Event Operations Coordinator MENA

About the role

Xsolla is looking for an Event Operations Coordinator for its Global Experiential Marketing team in Dubai. The role supports the Event Operations Manager, the Director of Marketing EMEA and the Global Head of Event Sales in handling the deal process, sales logistics and account management for event organizers hosted at the Xsolla Dubai Expo venue. It is an in-office, on-site position with regional travel of up to 15-20%, suited to someone early-to-mid career in events or account management.

Key responsibilities

• Support the Event Operations Manager in managing relationships with event organizers coming to the Dubai Expo venue.
• Assist with deal processing: contract paperwork, pricing documentation and onboarding materials.
• Support sales logistics: venue availability tracking, scheduling and coordination of requirements.
• Maintain and update organizer account records and event budgets, logging costs in the correct currency.
• Support hotel and travel logistics for staff and organizer representatives.
• Assist with space planning and event set-up coordination within the Expo venue.
• Help with integrated marketing and social media campaigns, including drafting copy and requesting graphics.
• Log Jira ticket requests to the in-house creative team with clear briefs and deadlines.
• Maintain the event roadmap tracker with organizer and sponsor information, dates and links.
• Support on-site delivery and ensure leads are captured and logged with the CRM team.
• Assist with post-event follow-up, including organizer feedback surveys and report assets.

Required profile

• 2+ years of professional experience in events, marketing or administrative coordination.
• Bachelor's degree in Marketing, Business Administration, Communications or a related field preferred.
• Strong organizational and administrative skills with excellent attention to detail.
• Preferred: experience in the video games, tech or software industry, experience tracking budgets across multiple events or currencies, and knowledge of the Dubai/MENA events market.

Required skills

• Project management tools: Atlassian Suite, Jira, Asana, Monday.com and Google Workspace.

What we offer

• Unlimited flexible time off.
• Private health insurance.
• A personalized career roadmap and training and educational opportunities.