F&B Hostess

About the role

We are seeking a friendly and professional F&B Hostess to join the team aboard the iconic Queen Elizabeth 2 hotel in Dubai, delivering exceptional guest experiences in a dynamic hospitality environment.

Key responsibilities

• Present a positive first impression of the establishment’s friendliness, excellent service and high standards.
• Greet guests upon arrival, inform them of wait times, monitor the waiting list, enter names into the computer system, show guests to their table and bid farewell as they leave.
• Inform guests about current promotions and who will be serving them to ensure a smooth handoff to service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• Issue dining charges by verifying orders, calculating taxes, totaling bills for to‑go orders and processing payments, including credit‑card validation, check approval, and cash handling.
• Handle guest reservation details from the reservation system, allocate tables, note dietary requirements, and manage billing.

Required profile

• Minimum of 1 year experience in a similar front‑of‑house role.
• Hospitality background preferred.
• Fluency in English; additional languages are a plus.