Flagship Store Director - Dubai Mall

About the role

An established international luxury Maison is recruiting a Flagship Store Director for its flagship boutique at Dubai Mall, a key retail operation in the region. The role combines commercial leadership, financial management, product strategy, client development and the management of a large retail organisation. It suits an experienced luxury retail executive who has led large teams in an international setting.

Key responsibilities

• Take overall responsibility for the boutique's commercial performance, management structure, client development and operational standards, and develop and execute a clear commercial plan.
• Own sales targets, budgets, profitability, operating expenditure and resource planning; contribute to buying, assortment, inventory and category performance discussions with regional and international teams.
• Oversee an established management structure, guide senior managers, build a strong management culture, support succession planning and keep employee engagement high.
• Maintain relationships with key local and international clients, including VIC and UHNW customers, and support private appointments and exclusive client initiatives.
• Oversee inventory management, staffing, security, stock accuracy, compliance and store presentation.
• Present business performance regularly to regional leadership and international headquarters, with possible international travel.

Required profile

• Established Flagship Store Director, Store Director or senior retail executive with substantial international luxury retail experience.
• Background in luxury fashion, leather goods, accessories or a comparable international luxury Maison.
• Experience managing a large flagship or complex multi-category operation, ideally with annual turnover of around USD 90 million or more, teams of 50+ employees and multiple reporting levels.
• Proven track record of sales growth, improved profitability and team development; experience in buying, assortment and merchandise strategy is valued.
• Previous exposure to senior regional and international management; UAE luxury retail experience is an advantage.

Required skills

• Strong financial management: budgeting, forecasting, cost control and business performance analysis.
• Commercial awareness and product knowledge across categories.
• People leadership: leading experienced managers, developing talent and communicating performance confidently.