Food Services Supervisor – Horizon

About the role

The Food Services Supervisor at Horizon ensures seamless daily operations of the dining area, leading a team to deliver exceptional guest experiences. You will oversee staff performance, maintain high standards of hygiene, and manage inventory and supplies.

Key responsibilities

• Lead and coordinate food service staff to meet guest needs and service standards.
• Inspect staff grooming, attire, and overall appearance, correcting deficiencies as needed.
• Perform opening and closing duties, including setup, cleaning, and securing the facility.
• Maintain organized storage areas, enforce FIFO practices, and conduct regular inventories.
• Monitor dining room seating, safety, and guest well‑being throughout service periods.
• Complete work orders for maintenance and assist with hiring, training, scheduling, and performance management.
• Enforce company safety, security, and fairness policies, reporting incidents promptly.
• Provide courteous guest interactions, assist individuals with disabilities, and uphold brand standards.

Required profile

• Strong leadership and team‑building abilities.
• Attention to detail in appearance, cleanliness, and inventory control.
• Ability to work in a fast‑paced hospitality environment.
• Commitment to safety, security, and company policies.
• Excellent communication skills and a professional demeanor.

Required skills