Front Desk Receptionist – Abu Dhabi Yas Island

About the role

Join Hilton’s award‑winning team on Yas Island and be the first friendly face guests see. As a Front Desk Receptionist you will create memorable first impressions, ensure smooth arrivals and departures, and embody the brand’s commitment to exceptional hospitality.

Key responsibilities

• Greet guests, complete check‑in, verify details, assign rooms and issue keys.
• Process check‑out, verify charges, handle payments and issue receipts using the POS system.
• Provide accurate information on hotel facilities, room types, rates, promotions and local attractions.
• Promote hotel amenities and up‑sell services to maximise revenue.
• Respond promptly to guest requests, resolve concerns and manage communications.

Required profile

• Passion for delivering exceptional hospitality and creating memorable guest experiences.
• Integrity, teamwork orientation and a sense of ownership.
• Ability to work efficiently in a fast‑paced front‑desk environment.

Required skills

• Proficiency with point‑of‑sale and property management systems.
• Strong verbal communication and interpersonal skills.
• Basic numeracy for handling payments and receipts.