Front Desk Receptionist – DoubleTree Resort
Hilton · Ras Al Khaimah
Job description
About the role
Join the DoubleTree By Hilton Resort and Spa Marjan Island team as a Receptionist, delivering warm welcomes and seamless check‑in and check‑out experiences for guests.
Key responsibilities
- Greet guests, verify reservations, assign rooms, issue keys and provide hotel information.
- Process departures, verify charges, handle payments and issue receipts using POS and PMS.
- Respond promptly to guest inquiries, requests and concerns, ensuring high satisfaction.
- Promote hotel facilities, services and promotions through up‑selling techniques.
- Handle cash, foreign currency and credit‑card transactions in line with hotel policies.
Required profile
- Passion for hospitality and delivering exceptional guest experiences.
- Integrity, teamwork, leadership and ownership mindset.
- Positive attitude with strong verbal and written communication.
- Professional grooming and presentation.
Required skills
- Proficiency with Microsoft Office applications.
- Experience with cash handling.
- Familiarity with hotel property management (PMS) systems.
- Familiarity with point‑of‑sale (POS) systems.
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Published 9 hours ago
Expires 1 week from now
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Hilton
Ras Al Khaimah
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