Front Office Administrator – Martial Arts Club

About the role

We are looking for an experienced Front Office Administrator to manage the daily operations of our martial arts club in Dubai. You will be the first point of contact for members and visitors, ensuring smooth admissions, communication, and scheduling.

Key responsibilities

• Streamline the admissions process and provide detailed information on membership packages, fees, and club policies.
• Handle inbound and outbound calls professionally, respond to inquiries promptly, and keep members informed about schedule changes and events.
• Coordinate and schedule martial arts classes and events, communicating accurate timetables to members and instructors.
• Prepare regular reports on attendance, membership statistics, and other key metrics, offering strategic insights to management.
• Support general administrative tasks, maintaining an organized office environment and assisting team members as needed.

Required profile

• Proven experience in a front‑office or administrative role within a martial arts, fitness, or similar recreational business.
• Exceptional communication and interpersonal abilities.
• Strong organizational skills with keen attention to detail.
• Ability to multitask and prioritize in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Office Suite.

What we offer

• Competitive salary based on experience.
• Opportunities for professional growth within a dynamic martial arts club.