Front Office Host
EMEA · Dubai
Job description
About the role
As a Front Office Host you will be the first point of contact for guests, creating a warm welcome and ensuring a seamless check‑in and check‑out experience while embodying Hilton’s hospitality values.
Key responsibilities
- Greet guests, verify details, assign rooms, issue keys and provide welcome materials or bell service assistance.
- Process departures by verifying charges, handling payments, issuing receipts and using the POS system accurately.
- Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions and local area information to assist guest inquiries.
- Promote hotel amenities and services through up‑selling techniques to maximize revenue.
- Respond to guest requests, resolve concerns promptly and manage communications effectively.
Required profile
- A passion for spreading the light and warmth of hospitality.
- Integrity – always doing the right thing.
- Leadership – inspiring others.
- Teamwork – driving the best outcomes together.
- Ownership – accountability for results.
- Focus on the now – urgency and discipline in every moment.
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Published 7 hours ago
Expires 1 month from now
6 views · 0 interested
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EMEA
Dubai
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