Front Office Receptionist

About the role

Accor is looking for a professional Front Office Receptionist to be the first point of contact for guests, clients and employees at its Abu Dhabi property. You will create a welcoming atmosphere while handling a variety of administrative tasks.

Key responsibilities

• Greet and direct visitors with a warm, professional demeanor.
• Answer and manage incoming calls, emails and other communications in English and Russian.
• Schedule appointments, maintain executive calendars and manage meeting room bookings.
• Perform data entry, filing, document preparation and handle mail and packages.
• Coordinate travel arrangements and process expense reports when required.
• Maintain a clean, organized reception area and support overall office operations.
• Collaborate with other departments to ensure smooth daily workflow.
• Follow security protocols and keep accurate visitor logs.

Required profile

• Fluency in English and Russian (written and spoken).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Previous experience in a receptionist or front‑office role, preferably in a multicultural environment.
• High school diploma (required); Bachelor’s degree in Hospitality, Business Administration or related field (preferred).
• Ability to maintain confidentiality and handle sensitive information.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint.
• Proficiency with Microsoft Outlook.

What we offer

• Employee benefit card with discounted rates at Accor hotels worldwide.
• Learning programs through Accor Academies.
• Opportunities for career development across properties and countries.
• Participation in corporate social responsibility initiatives such as Planet 21.