Full‑Time Waiter / Waitress
Rotana Ras Al Khaimah - The Mangroves · Ras Al Khaimah
Job description
About the role
We are seeking enthusiastic and self‑motivated Food & Beverage professionals to join our restaurant team at Rotana Ras Al Khaimah – The Mangroves. As a Waiter/Waitress you will deliver professional, personalized service that turns each dining visit into a memorable experience.
Key responsibilities
- Greet, seat and serve guests in a courteous and discreet manner.
- Follow the hotel’s service standards and performance manual for food and beverage service.
- Acquire detailed knowledge of the menu and advise guests on selections.
- Monitor food and beverage quality throughout service.
- Handle customer inquiries and complaints promptly and satisfactorily.
- Maintain hygiene and cleanliness of the outlet and service equipment.
- Prepare the service area before, during and after shifts (mise‑en‑place and mise‑en‑scene).
- Minimise waste, breakage and spoilage.
- Apply upselling techniques to enhance guest experience and increase revenue.
Required profile
- Diploma or degree in hospitality or vocational training in food & beverage.
- Previous experience as a waiter/waitress in a high‑volume restaurant.
- Good command of English.
- Strong guest‑service orientation and interpersonal skills.
- Ability to work calmly under pressure, attention to detail and a positive attitude.
- Demonstrated adaptability, teamwork and responsibility.
Required skills
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Published 1 month ago
Expires 1 week from now
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Rotana Ras Al Khaimah - The Mangroves
Ras Al Khaimah
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