General Manager

About the role

This is a full P&L leadership position responsible for accelerating revenue growth. The General Manager will own the commercial strategy, drive high‑value contracts, and build the pipeline and team needed to expand market share. Reporting directly to the Group CEO, the role requires comfort in both boardroom discussions and plant‑floor operations.

Key responsibilities

• Own full P&L – revenue, margin, cost base and EBITDA – and meet aggressive growth targets.
• Lead commercial agenda: build and convert a pipeline of hospitality, healthcare, aviation and facilities‑management clients, and personally close key accounts.
• Accelerate the sales cycle, sharpen pricing, tighten deal processes and speed contract signing.
• Leverage and expand a senior decision‑maker network across the UAE to unlock new business quickly.
• Set commercial strategy and go‑to‑market plans, including new service lines, verticals and geographic expansion.
• Lead, mentor and hold accountable commercial, operations and support teams, raising overall performance.
• Ensure operational excellence, service quality, turnaround times and capacity keep pace with commercial growth.
• Strengthen and retain existing client base while defending against competition.
• Report regularly to the Group CEO on performance, forecasts and strategic opportunities.

Required profile

• Proven experience as a General Manager, Commercial Director or senior sales leader, preferably in laundry, linen, textile rental, facilities management, hospitality supply or a comparable B2B service sector.
• Demonstrated track record of rapid, sustained revenue growth and winning large contracts.
• Deep, active commercial network across UAE hospitality, healthcare, aviation and/or facilities management.
• Strong commercial and financial acumen – full P&L ownership, pricing strategy and margin management.
• Bias for action, ability to move fast, close deals and build momentum.
• Established UAE/GCC market experience.
• Strong leadership presence with the ability to inspire and drive a team.
• Fluent English; Arabic is an advantage.

Required skills

What we offer

• Leadership role at a respected 45‑year‑old UAE business with genuine growth ambition.
• Competitive tax‑free salary plus performance‑linked incentive structure.
• Autonomy to shape strategy and build your own team.
• Benefits including visa, medical coverage and other standard perks.