Guest Experience Expert – At Your Service

Marriott International · Dubai

🇬🇧 English

Job description

About the role

The Guest Experience Expert creates memorable, personalized stays for guests at Marriott Resort Palm Jumeirah. You will be the primary point of contact, guiding visitors through every phase of their visit while upholding Marriott’s high standards of service and safety.

Key responsibilities

Deliver personalized guest services throughout the stay, from check‑in to check‑out.
Process operational requests, handle guest inquiries, and complete daily reports.
Provide local area information and recommendations to enhance the guest experience.
Move throughout the property, lifting and carrying items up to 10 lb without assistance.
Maintain a safe, clean, and professional environment in line with company policies.

Required profile

Commitment to safety, confidentiality, and protection of company assets.
Professional appearance, communication, and adherence to uniform standards.
Ability to stand, walk, or sit for extended periods and perform physical tasks.
Flexibility to work varied shifts in a hospitality setting.

Required skills

Questions fréquentes

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Published 1 month ago

Expires 3 weeks from now

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Marriott International

Dubai

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