Guest Experience Expert (Front Office Agent)
Westin Hotels & Resorts · Doubaï
Job description
About the role
The Guest Experience Expert delivers memorable and unique service throughout a guest's stay, handling check‑in, check‑out, operational needs, guest requests, and local area highlights. The role requires a hands‑on approach, moving around the property and ensuring a safe, professional environment.
Key responsibilities
- Process guest check‑in and check‑out transactions.
- Address guest requests and operational needs promptly.
- Complete reports and share local area highlights with guests.
- Maintain a safe workplace, follow company policies, and protect company assets.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work or supervisory experience required.
- Ability to stand, walk, lift objects up to 10 lb, and work extended periods on feet.
Required skills
- Professional appearance and communication.
- Ability to follow policies, maintain confidentiality, and uphold quality standards.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 3 days ago
Expires 1 month from now
19 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Westin Hotels & Resorts
Doubaï
Related job offers
-
Head Chef – Spanish Cuisine
Kempinski Hotels Doubaï -
Commis Chef in Luxury Restaurant
AlphaMind Group Doubaï -
Front Office Manager
Le Méridien Hotels & Resorts Doubaï -
Assistant Manager – Operations
AmbeDominic Dubai -
Hospitality roles: Toilet Attendant, Reservation Agent, Senior Waiter/Waitress
Felicita UAE Abu Dhabi