Guest Service Officer – Communication Center
Hyatt · Dubai
Job description
About the role
The Guest Service Officer in the Communication Center will deliver an excellent and consistent level of service to guests while supporting the efficient operation of the Reception area within the Rooms Division.
Key responsibilities
- Provide excellent and consistent service to guests and customers.
- Ensure smooth and efficient operation of the Reception area within the Rooms Division.
- Handle guest inquiries, reservations, and communications through the Communication Center.
- Maintain accurate records and coordinate with other hotel departments.
Required profile
- Relevant degree or diploma in Hospitality or Tourism Management.
- Minimum two years of experience in hotel operations.
- Strong customer service, communication and interpersonal abilities.
- Preferably fluent in Italian, Spanish or German.
Required skills
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Published 1 month ago
Expires 1 day from now
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Hyatt
Dubai
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