Institutional Data and Research Analyst

About the role

The Institutional Data and Research Analyst works in the Office of Institutional Effectiveness (OIE) at Global Studies University (GSU), a non-profit higher education institution based in Sharjah, UAE. The role collects, analyzes and reports on data covering quality assurance of academic programs, student learning, teaching, research, knowledge production and administrative operations, supporting accreditation, regulatory reporting and continuous improvement. It reports to the Director of Institutional Effectiveness.

Key responsibilities

• Gather and analyze institutional data accurately and on time, and develop periodic reports on institutional effectiveness for internal and external stakeholders.
• Compile data on student attraction, retention and graduation rates across programs, and contribute to the university's fact book.
• Support accreditation and re-accreditation by compiling and analyzing data, and give analytical input to self-studies and responses to the Commission for Academic Accreditation (CAA) and the Ministry of Higher Education, Scientific Research and Innovation (MoHESR).
• Work on the university's middleware to design, monitor and validate ETL processes, data mapping, API integrations and data validation, and troubleshoot integration issues.
• Design and administer surveys and questionnaires, and work with exploratory data analysis and data cleaning.
• Maintain accurate institutional databases, collaborate with the Registrar and IT on data collection and reporting, and share data securely via collaborative platforms such as SharePoint.
• Ensure compliance with data privacy regulations in the UAE and confidentiality of collected data.

Required profile

• Bachelor's degree in a relevant field such as Computer Science, Statistics, Mathematics, Business Administration or a related field.
• Minimum of 5 years' experience in a similar capacity in a higher education institution.
• English proficiency required; Arabic proficiency desirable.

Required skills

• Statistical analysis and survey design and analysis.
• Data visualization and reporting with Microsoft Power BI and the Microsoft Office Suite.
• Statistical software such as Stata, SPSS and Minitab.
• Excellent oral and written communication and presentation skills.

Applicants apply by sending their CV and cover letter by email, mentioning the position in the subject line. The package includes health insurance, housing, transportation and children's school fee allowances, subject to coordination of benefits.