IT Intern

About the role

JW Marriott Marquis Hotel Dubai is recruiting a full-time IT intern for its management development program. The intern maintains a positive relationship with the Property Operations team, reports on system performance, supports colleagues using the systems and keeps IT leaders informed of major accomplishments. To be considered, you must be a current college or university student.

Key responsibilities

• Support the IT supervisor with daily, weekly, monthly, quarterly and yearly backup logs and checklists, obtaining signatures on time
• Process system access request forms within 4 business days, keep an auditable log and inform users and managers
• Perform PCI and data security audits and support remediation according to corporate instructions
• Support end-user PC and mobile phone issues and troubleshoot high-speed internet problems
• Escalate problems as appropriate
• Image desktops, install software, apply patches, map drives to servers and networks, move or change PCs and peripherals, migrate data and perform routine backups
• Provide end-user support to hotel staff and the business center, assist with password resets, and support email and the MI network

Required profile

• Current college or university student
• Ability to communicate regularly with peers and share information that can improve operations

What we offer

• Career opportunities worldwide with Marriott's hotel portfolio, with internal promotion and training
• Competitive salary with accommodation, meals on duty and transportation
• Discounted accommodation in over 8,000 hotels and discounted food and drink
• Medical and life insurance, recognition programs and discounts for friends and family