IT Technician

About the role

A leading IT solutions provider is looking for a highly skilled IT Technician to join its growing technical team in Dubai. The role suits someone with strong hands-on experience in computer hardware assembly, system configuration and troubleshooting across multiple operating systems and platforms.

Key responsibilities

• Assemble and configure gaming PCs, desktops and laptops to client specifications
• Perform iOS/macOS system assembly and configuration for Apple devices
• Install and configure Windows, macOS and Linux
• Test, benchmark and optimise hardware and software performance
• Diagnose and troubleshoot hardware and software issues
• Upgrade and replace components such as RAM, SSDs, GPUs and motherboards
• Set up and troubleshoot basic LAN/WAN networks and connectivity issues
• Maintain cable management, build logs, service records and technical reports
• Provide basic technical support, system guidance and after-sales assistance to customers

Required profile

• Diploma or Bachelor's degree in Information Technology, Computer Engineering or a related field
• At least 2 years of UAE experience in the IT industry
• Excellent problem-solving, communication and customer service skills
• Ability to manage multiple tasks, prioritise and pay attention to detail
• A passion for technology, gaming systems and hardware innovation is highly desirable

Required skills

• Strong knowledge of computer hardware components, diagnostics and performance optimisation
• Familiarity with macOS, Windows and Linux system configuration and maintenance
• Hands-on experience with network setup, configuration and basic troubleshooting