Key Account Manager - Audio Visual

About the role

Innovation Group is looking for a Key Account Manager for its audio visual business in Dubai. The role combines account management with business development and solution selling of AV products and systems to corporate clients, consultants, system integrators and other key stakeholders.

Key responsibilities

• Develop and maintain strong relationships with assigned corporate accounts, consultants, system integrators, contractors, end users and other key stakeholders to grow accounts and retain customers.
• Identify and pursue new business opportunities in corporate offices, meeting rooms, conference facilities, educational institutions, hospitality, government entities and other relevant sectors.
• Promote and sell AV products such as professional displays, projectors, video walls, interactive displays, digital signage, conferencing systems, microphones, speakers, control systems and accessories.
• Understand customer requirements, project specifications and technical challenges to recommend suitable AV solutions.
• Work with customers on value-based proposals that improve collaboration, communication and the audiovisual experience.
• Track AV sales opportunities from inquiry through proposal, negotiation, order confirmation and handover to the project or technical team.
• Maintain an accurate sales pipeline, update CRM records, monitor opportunity progress and give regular forecasts and business updates to management.
• Deliver product presentations, demonstrations and solution briefings to customers, consultants and decision makers.
• Review RFQs and RFPs and coordinate quotations, technical submissions, compliance documents and commercial proposals.

Required profile

• Bachelor's degree or diploma in Business Administration, Sales, Marketing, Electronics, Information Technology or a related field.
• 5 to 8 years of experience in B2B sales, preferably in audiovisual, professional display, conferencing or integrated AV solutions.
• Proven experience managing corporate accounts and developing new business.
• Experience with AV projects, technical proposals, tenders and commercial negotiations is preferred.
• Established relationships with corporate customers, consultants, system integrators, contractors or AV channel partners is an advantage.