KYC Operations Analyst 1

About the role

The KYC Operations Analyst supports Citi Commercial Bank’s AML/KYC function by creating, reviewing and approving KYC records. The role involves researching company information, ensuring compliance with local and global regulations, and maintaining accurate documentation throughout the KYC lifecycle.

Key responsibilities

• Create and update KYC records in the Citi system using internal and external sources, meeting agreed deadlines.
• Validate company formation documents, ownership structures, and management details for completeness and accuracy.
• Interact proactively with relationship managers and compliance teams to gather missing information and achieve final approval.
• Maintain the BSU tool, track workflow progress, and report daily targets against Service Level Agreements.
• Escalate high‑risk cases or negative news to senior managers, AML compliance, and risk teams.
• Support departmental projects, lead remediation activities, and act as a subject‑matter expert for new joiners.

Required profile

• 1–2 years of experience in banking, finance, or related fields.
• Experience in control, risk, or AML/KYC functions is an advantage.
• University degree in Business, Finance, Economics, Engineering, Law or a related discipline.
• Strong research skills, attention to detail and ability to work under pressure.

Required skills

• Proficient use of Microsoft Word, Excel, Access and PowerPoint.
• Familiarity with Citi KYC applications (advantage).
• Excellent written and verbal communication skills.