Logistics Supervisor

About the role

We are seeking an experienced Logistics Supervisor to maintain high service standards and drive innovation within our busy transportation network.

Key responsibilities

• Support daily operational duties and deputize for the Operations Manager as needed.
• Prioritize and improve safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to meet operational KPIs.
• Monitor performance, coach staff, and partner with supporting departments to enhance logistics processes.
• Communicate expectations to delivery service providers and raise quality standards.
• Interview candidates for associate roles and manage workload briefing for drivers and associates.
• Track, trend and report site performance metrics to the Operations Manager.
• Train and mentor new associates and resolve process‑related issues.
• Work flexible shifts and overtime as required.
• Resource the function through training needs, absence management, coaching and productivity monitoring.

Required profile

• Experience managing teams.
• Experience with planning, performance metrics and process improvement.
• Preferred: experience in logistics and data analysis.