Loss Prevention Officer

About the role

Bulgari Hotels and Resorts is hiring a Loss Prevention Officer for its resort in Dubai. The role covers security patrols, guest assistance, incident reporting and investigations, and requires following company policies and completing safety training.

Key responsibilities

• Patrol all areas of the property and assist guests with room access
• Monitor CCTV, perimeter alarm system, duress alarms and fire life safety system
• Lock property entrances when required and conduct daily physical hazard inspections
• Respond to accidents, call EMS or give first aid/CPR, and help guests and employees during emergencies
• Defuse disturbances, escort unwelcome persons off the property and report accidents, thefts and vehicle accidents to the scene
• Complete incident reports, shift summaries and daily activity reports, and investigate incidents and gather evidence
• Maintain confidentiality of security reports and proprietary information
• Welcome guests, anticipate their needs, assist people with disabilities and comply with quality assurance standards

Required profile

• High school diploma or G.E.D. equivalent
• No related work experience or supervisory experience required
• Physical ability to stand, sit or walk for long periods, move quickly, lift up to 50 pounds unaided and climb stairs
• Ability to read small print and use computers and point-of-sale systems
• Some states may require additional licensing or registration