Medical Representative

About the role

Julphar is looking for a Medical Representative (Medical Information Officer) in Dubai who will promote its products and services to healthcare providers, key opinion leaders and other key stakeholders in an assigned territory or market. The role acts as a trusted advisor to customers, helping them make buying decisions through therapeutic solutions, and represents the company's values and reputation on the ground.

Key responsibilities

• Meet or exceed sales targets within agreed budgets and timelines, and drive increased revenue and profit.
• Develop and manage the assigned territory, including customers, retailers and other key stakeholders, and implement the company's sales and marketing plan.
• Implement the territory coverage plan (number of sales calls and visit frequency) and deliver customer-centric activities with the line manager.
• Maintain records systems, including daily reports, customer profiles and marketing feedback reports, and submit daily, monthly and CRM reports according to the country reporting system.
• Plan work schedules and weekly and monthly timetables, and take part in company meetings and present the territory snapshot.
• Organise audio-visual activities for healthcare providers, keep up to date with clinical data from the Medical and Marketing departments, and monitor competitors' sales and marketing activities.
• Use promotional tools and free medical samples effectively, and proactively prospect for new business opportunities.

Required profile

• Bachelor's degree in Pharmacy or Science (mandatory); Master's degree in Business Administration is highly advantageous.
• Minimum 2-4 years of experience in the pharmaceutical industry.
• Strong working knowledge of distributor and agent operations, government accounts, tendering, contracting and pricing methods where applicable.
• Knowledge of the clinical aspects of pharma, a moderate understanding of the supply chain, dispensing requirements and drug distribution channels.
• Proven ability to build partnerships with country teams, marketing and medical teams at headquarters.

Required skills

• Excellent communication, public speaking and presentation skills, with strong negotiation and multitasking abilities.
• Planning and monitoring skills, and the ability to understand market trends and forecast product performance.
• Accountability, learning agility and a proactive, collaborative approach to managing stakeholders.