Office Coordinator & Specialist – Dubai

About the role

We are seeking a Coordinator/Office Specialist to join our Dubai office and act as the primary liaison between Headquarters and the field. You will provide high‑level customer service, support Master Franchisees with timely data collection, and ensure office operations run smoothly.

Key responsibilities

• Act as liaison between HQ and field, collecting and reconciling data for Master Franchisees.
• Oversee cleaning and maintenance services, and manage monthly municipal and government tax payments.
• Execute Subway HR policies for all Dubai office staff.
• Perform data entry for sales corrections and WISRs, and maintain accurate store records in SUBS.

Required profile

• Bachelor’s degree in business, accounting, administration, hospitality or related field preferred.
• 2–3 years of customer service or accounting experience.
• Attention to detail and ability to handle repetitive tasks.
• Master franchise experience is a plus but not required.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

What we offer

• Competitive paid time off and paid company holidays.
• Reimbursements for various insurance plans.
• Performance‑based rewards and recognition.
• Ongoing learning opportunities, training programs, and tools for continuous growth.
• Office activities, team events, and celebrations to foster connection and collaboration.