Office Manager

About the role

Imperium Group is looking for a professional, welcoming and highly organised Office Manager who can create an exceptional office experience for both clients and the team. The role suits someone with a strong hospitality mindset, excellent interpersonal skills and the ability to build positive relationships while keeping daily office operations running smoothly.

Key responsibilities

• Welcome and receive clients, visitors and business partners, creating a warm, professional and memorable first impression.
• Create a welcoming office environment that reflects the company's image and values.
• Build and maintain strong relationships with clients, visitors, employees and business partners, and act as a key communication point between clients, management and internal departments.
• Coordinate client meetings, appointments and hospitality arrangements.
• Oversee daily office operations, administration, facilities and office maintenance.
• Coordinate with HR, Finance, IT and other departments, and supervise office support services.
• Manage office suppliers, service providers and administrative requirements.
• Identify opportunities to improve the overall office and client experience.

Required profile

• Bachelor's degree in Business Administration, Hospitality Management or a related field.
• 3-5 years of experience in Office Management, Hospitality, Client Relations or Administration.
• Experience in hospitality, luxury service or client-facing roles is a strong advantage.
• Excellent command of English.

Required skills

• Excellent communication, interpersonal and relationship-building skills.
• Strong organisational, coordination and problem-solving abilities.
• Ability to multitask, take initiative and work independently.