Operations Executive - Holiday Home Portfolio

About the role

Careers International is looking for an Operations Executive to oversee the daily operations of a holiday home portfolio in Dubai. The role keeps all units guest-ready, manages the cleaning and maintenance teams, coordinates with guest support and maintains high operational standards.

Key responsibilities

• Manage daily operations for 70+ units
• Plan and supervise cleaning schedules with the Cleaning Team Lead
• Ensure smooth check-ins and check-outs for guests
• Coordinate maintenance issues and urgent repairs
• Monitor quality and cleanliness standards across all units
• Update the PMS (Hostaway) daily with unit status, maintenance and guest issues
• Escalate operational issues to the Owner when necessary
• Maintain inventory of linens, amenities and consumables
• Train, supervise and mentor cleaning staff
• Generate weekly operational reports with KPIs such as occupancy, complaints, missed cleanings and turnaround times

Required profile

• Experience in holiday home or hospitality operations in the UAE
• Strong leadership and communication skills
• Excellent problem-solving and crisis management abilities
• Flexible and available for all-round hospitality tasks

Required skills

• Knowledge of PMS (Hostaway) and reporting tools