Operations Supervisor – Fulfillment Center

About the role

Operations is the heart and soul of everything Amazon does. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. You'll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place.

Key responsibilities

• Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts.
• Support and train employees to deliver great service and supervise them in their daily tasks.
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.
• Work with other departments to find solutions to address common issues or support needs in areas of key performance.
• Use data analysis to identify ways to optimise safety, quality and productivity.

Required profile

• 1+ years of Microsoft Office products and applications experience.
• High school diploma or equivalent.
• Ability to work a flexible schedule/shift, including weekends, nights, and holidays.
• Physical ability to lift up to 49 pounds, stand/walk during shifts up to 12 hours, and frequently push, pull, squat, bend, and reach.

Required skills

• Microsoft Office (Word, Excel, Outlook).
• Lean methodology.
• Kaizen principles.
• Six Sigma concepts.