People and Development Manager

About the role

The People and Development Manager will shape learning, growth and brand experience for hotel staff. Working closely with People & Culture and hotel leaders, you will design and deliver engaging development programmes that support operational excellence.

Key responsibilities

• Own the hotel’s learning & development plan, aligning people priorities with business needs.
• Create and facilitate engaging learning experiences across service, behavioural and leadership topics.
• Maintain mandatory learning records and ensure compliance.
• Partner with leaders to identify talent, support succession planning and internal mobility.
• Coach managers to become stronger people leaders, providing feedback and recognising potential.

Required profile

• Experience in People Development, Learning & Development or Talent Development, preferably in luxury hospitality.
• Confident facilitation style with ability to engage all staff levels.
• Proven track record creating onboarding and development programmes.
• Good understanding of hotel operations and fast‑paced environment.
• Creative, curious and able to turn ideas into action.
• Collaborative, people‑first mindset with passion for helping others grow.

What we offer

• Competitive salary
• Duty meals (breakfast, lunch, dinner, midnight snack) and coffee breaks
• Vacation tickets/benefits provided by the hotel
• Medical insurance