Pool Attendant

About the role

The Pool Attendant is the primary point of contact for guests using the resort’s recreational facilities, including pools, beach, fitness centre and entertainment zones. You will create a welcoming, safe and enjoyable environment while supporting a wide range of guest activities.

Key responsibilities

• Provide information about all recreation facilities and promote their use.
• Register, schedule and encourage guests to participate in pool and other leisure activities.
• Enforce safety rules and respond to emergencies according to local procedures.
• Assist injured guests until emergency services arrive and report incidents to management.
• Handle point‑of‑sale transactions, process payments for rentals, activities and retail sales.
• Support private functions and group events held in recreation areas.
• Maintain cleanliness and upkeep of pools, equipment and surrounding areas.
• Observe and report unsafe conditions, complete required safety training and certifications.

Required profile

• Friendly, professional demeanor with strong guest‑service orientation.
• Ability to work on your feet for extended periods and lift objects up to 25 lb independently.
• Capable of navigating slippery, uneven or elevated surfaces safely.
• Good communication skills, clear language and telephone etiquette.
• Willingness to assist guests with disabilities and to uphold confidentiality.

Required skills

• Experience operating POS (point‑of‑sale) systems.
• Basic computer operation for data entry and information retrieval.